WE HAVE AN EAR TO THE GROUND

Services

SBO Research is a Market and Social Research company based in Nairobi, Kenya, with brances and affiliate partners in several other countries. We adhere to the Market and Social Research Association's Code of Conduct and are guided by our strict values. We offer quality, value for money research tools and experienced research interviewers. Our data analytics and high quality feedback will inform and help you underpin customer loyalty.

Talk to us and we will help you ask the right questions and use the most appropriate methods to reach out to the market. Our products will help you listen to both your current and potential customers at the right time and most convenient ways.

Platforms

Online Questionnaires

Reach out to the multitude at their convenience and comfort. Can be integrated with your client database or social media to achieve a more robust and widespread result. Read more.....

CATI(Computer Aided Telephone Interviews)

Use our well equipped call center to reach out to your current and potential customers. Read more.....

MAPI(Mobile Assisted Personal Interviews)

Use our mobile/tablet platform to collect data real-time. Saves you time and money and you also join the world of environmental conservationist by reducing use of paper. Read more.....

Mystery shopping/Immersions

Our secret agents help you get insights and trends while blending into the market. Use our sophisticated tools to observe and learn the market trends. Read more.....

Our platforms will bring you these key benefits:-
  • Increased efficiency
  • Enhanced quality, value addition
  • Cost optimization
  • Speed

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