CATI (Computer Aided Telephone Interviews)
We pride in a well equiped Call Center, manned by well trained staff, with a vast experience in handling telephone interviews. All our interviews are monitored and recorded for quality assurance to ensure all interviews meet the MSRA's code of conduct.
Our CATI system increases accuracy, improves productivity, reduces turnaround times and provides greater management control than pen and paper questionnaire management. As the pioneers of CATI system in the East Africa region, we pride in the experience we have acrued over the years.
Use our well equipped call center to reach out to your target respondent.